What we collect, why, who we share it with, and your choices.
Last updated: October 2026
Evergreen Event Rental is a trade name of Geranium Street USA, Inc., based in Escondido, California ("we", "us", "our"). This policy explains what information we collect through evergreeneventrental.com and the inquiries you send us, how we use and share it, and the choices you have. Using the site or sending us an inquiry means you accept this policy and our Terms of Use.
Information you give us
When you request a quote or contact us through the website, we collect:
- Your name and email address
- Your phone number, if you give it
- Event details you choose to share, such as the event type, date, city, venue, footprint or panel count, setup and strike windows, branding needs and the products you're interested in
- Your message, including any Design Studio layout summary you send with it
We also keep what you send us directly by email, phone or text, including files such as floor plans and logos. We do not take payment information through this website. Please don't send sensitive information, such as card numbers or ID documents, through the site or by email.
Information collected automatically
- Hosting and security. Our website host, Cloudflare, processes your IP address, browser and device information and request logs to deliver the site and protect it from abuse. The quote form uses Cloudflare Turnstile, a security check that looks at signals from your browser and device to tell people from bots.
- Advertising and remarketing. We use the Google Ads tag. When you visit, Google sets cookies and receives information such as the pages you view, the ad you clicked to get here, and whether you submitted a quote request or tapped our phone number. We use this to measure which ads lead to inquiries and to show our ads to people who have visited our site (remarketing). Google may collect information about your activity on our site and on other websites over time, and uses it under its own privacy policy. We do not send your name, email address or phone number to Google through this tag.
- Site analytics. We use Google Analytics to understand how people use the site, such as the pages viewed, time on page, device and browser type, approximate location based on IP address, and how visitors arrived. It sets cookies. We use this to improve the site and see which pages lead to inquiries. Google processes this information under its own privacy policy.
- Where your inquiry came from. The quote form records the page you sent it from and any campaign label in the link you followed.
The Design Studio
Layouts you create in the Design Studio are saved in your browser's storage on your device, along with any images you add, such as a logo or a venue plan. We don't receive them unless you send a layout to us through the quote form. A share link carries the layout inside the link itself, so anyone you give the link to can open that layout.
How we use your information
- To answer your inquiry, prepare a quote and contact you about it by email, phone or text
- To plan and carry out your rental, including delivery, setup and strike
- To keep records of quotes and jobs for business, tax and legal purposes
- To advertise our services, measure which ads and pages lead to inquiries, and improve the site
- To protect the website and our quote form from spam, fraud and abuse
- To comply with the law, enforce our Terms of Use and other agreements, and protect our rights, property and safety and those of others
Who we share it with
- Service providers that run parts of our business for us, including Cloudflare (website hosting and security), Resend (delivering form submissions to our inbox), our email provider, and Google (the advertising and analytics tags described above)
- Your venue, planner or event team, when needed to coordinate your rental
- Authorities, courts or other parties when we believe the law requires it, or when needed to protect our rights, property or safety or someone else's
- Professional advisers, such as our lawyers and accountants
- A buyer or successor if our business is sold, merged or reorganized
We do not sell your personal information for money.
Your choices
- You can block or delete cookies in your browser settings. Most of the site still works without them.
- You can turn off personalized Google ads in Google's My Ad Center.
- You can opt out of Google Analytics with Google's browser add-on.
- Our site does not respond to browser "Do Not Track" or Global Privacy Control signals.
- You can ask us to stop contacting you by emailing [email protected].
How long we keep it
We keep inquiry emails, quotes and job records for as long as we need them for our business, including to respond to you, provide rentals, keep accurate records, resolve disputes, enforce our agreements, and meet tax, accounting and legal requirements. Our service providers keep data according to their own retention settings.
Reviewing and correcting your information
To review or correct the information we hold about you, or to ask us to delete it, email [email protected]. Where a privacy law that applies to you gives you a right to access, correct or delete your information, we will handle your request as that law requires. We may need to confirm your identity first, and we may keep information we need for legal, tax, accounting or dispute purposes or to complete a rental you've booked.
Nevada residents: we do not sell covered information as Nevada law defines it. You may still send an opt-out request to [email protected].
Security
We use reasonable measures to protect your information, such as encrypted (HTTPS) connections and a spam check on our forms. No website, email system or storage method is completely secure, and we can't guarantee the security of information you send us.
United States only
We serve customers in the United States, and the site is intended for people in the United States. If you use it from elsewhere, your information is processed in the United States under U.S. law.
Children
The site and our services are for adults planning events. They are not directed at children, and we do not knowingly collect personal information from anyone under 16. If you believe a child has sent us information, contact us and we will delete it.
Other websites
Our site links to other sites, such as our social media pages and Geranium Street. Their own privacy policies apply when you visit them, and we aren't responsible for their practices.
Changes to this policy
We may change this policy at any time by posting the new version here with a new "last updated" date. Changes apply from that date. Continuing to use the site after that means you accept the updated policy.
Contact us
Questions or requests about your information: [email protected] or (760) 891-6492. Evergreen Event Rental, Geranium Street USA, Inc., Escondido, California.